• Mystery Shopping Editing

    The 3 C's dominate our mystery shopping editing – completeness, correctness and consistency. Our editors edit reports, proofread crucial documents, videos and audios to perfect the report as per the project instructions.

  • 3-Step Evaluation

20

Years of experience

200+

Happy customers

1000+

Projects Delivered

  • Editing Service Include
    • Location check – correct location being shopped
    • Fraud checks
    • No references to past visits / hearsay
    • Feedback in shopper's own words
    • Value adding actionable insights
    • Shopper grades and feedback
    • A 2-step Q/A

The Benefits

  • A sense of reliability with an in-house team of editors and schedulers V/S depending on freelancers
  • 2 step QA processes that meets the expected quality
  • A team of editors with experience in content writing and editing, who help to process mass volumes and provide it within the expected turnaround time
  • Offer domain training to the team with a thorough knowledge of the industry
  • Our leaders understand your business and the best effort is made to maintain an optimum level of #CX

3-Step Evaluation

Testimonials

Hear What Our Clients Have To Say
iSN has been a trusted partner for us providing managed services since 2013. The team ensure the timely completion of the tasks and at given standards of quality.
Valerie Casares - President
We have been using iSN's services for over 9 years now and are very pleased on the fact that they never miss out on deadlines and deliver on-time, always!!
Randi Hardiman - Vice President of Operations
We broke down our business process to enhance quality control further and QC3 has been a great partner to have for this endeavor!!
Lynn Saladini - Chief Relationship Officer
Their rich experience in mystery shopping services has helped us carve a name for ourselves in the market. Their sincerity towards their work is what drives their success.
Surendra Sehgal - Marketing Head
What makes iSNGS stand out from its contemporaries is that they never miss deadlines. This is one of the most essential aspects for us.
Adrian Hodder - Vice President
Their teamwork and rapid application development ability are what takes iSNGS’s sales support service to a whole new level.
Smith Clarians - Director
Keeping the competitive business requirements in mind, iSN Group ensure that they never miss out on the deadlines and deliver on time, always.
John Dillon - CEO
We've managed to renew our image in the market and carve a niche for ourselves thanks to the technological experience offered by iSN Group
Jim Brickman - Marketing Manager
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