Contact Discovery sales support service
Online data marketing enterprise
Team Leader - Sales support services
Vice President - Operations
January 2015
A reputed brand in the online data marketing business approached us for solutions. They wished to generate a contact database across the globe as an input for their business development team. We readily got on board to offer them our expert solutions.
Before delving deeper into the subject matter at hand, we had to devise and framework so that we can follow it accordingly. Our next course of action was to train the trainer program and implement the project execution plan. We ensured that we introduce semi-automation or some value addition to the entire process and conduct a weekly client call for better understanding and functioning.
Based on the client's input, we undertook a volume analysis and focused on recruiting as per the required competency. Our team leader was trained through video conferencing and we also carried out an associate training initiative. We identified data sources like LinkedIn, paid data sources and company websites and validated them. We devised a quality checklist for a better pre-delivery upload. We successfully identified the email validation tools. While the posts went live, we re-evaluated the entire framework to reduce TAT.